There is an $85 Fee to come to your location for any repair or estimate. If you have no money, "you're dead to me" , of course I am using an exaggeration to inject some lighthearted humor but you get the idea. I do what I do to make money and this is not a side gig for me, I do this full time every day uninterrupted since 1981 been diagnosing and fixing cars. In some cases, the $85 fee is put toward the cost of repairs if you have me do the repair and agree to the estimated cost so long as the repair will earn me sufficient money. If I come and check your car and provide you an estimate and you don’t have me do the repair, then you will pay me $85 right then. In a case where a quick diagnosis is made and a fix is made with no parts, (yes, this happens more often than you think) then your bill will be the $85.00 plus additional labor time @ $85/hr. To say this another way.....wow what a touchy subject money is.....I need to make sufficient money each time I show up and actually fix something. I am $85 an hour, but lets say the cause of your problem is a no start because of a corroded battery terminal and I get there and fix it in 30 minutes and I needed just a battery terminal and I had it on the truck...Even though I was there for only 30 minutes I am still going to bill you about $130. The $85 fee plus an additional $45 to cover the terminal and some labor. Each time I drive almost anywhere, even clients that are nearby, I have allotted a portion of my day to this client to leave time to diagnose the problem and fix it, and try to keep my schedule open to accommodate the timeline of the repair. At least one to two hours of each day is used to do the drive there, the diagnostic and research an estimate and then drive to my next job which could be well across town. Just for those few that may want to skip calling me because of that fee; just try to understand that I cannot drive around Myrtle Beach looking at jobs for free. Plumbers don’t, electricians don’t, other skilled trades don’t. I will waive the $85 fee if I cannot diagnose the cause of the problem you are having. Another subject...Sundays and any day that is after 6:00pm I will bill higher. I will bill an $85 service call fee for sure plus I will bill at $100 per hour. This statement is flexible and is not engraved in stone. If you want your car fixed on a Sunday and you are shopping around for the best price, then skip me, I am not going to give you my time on Sunday and the best price.
843-310-3000 Myrtle Beach
People in business are always seeking what to say to capture the attention of future clients. I am no different. Potential clients wonder most about how expensive a service will be. Of course if you know what particular service you need you can contact me and ask what the bill will be BEFORE I come. This can be answered PROVIDING that your diagnosis is correct. Additionally, I wanted to give you an inside look at how Kevin operates on a regular “typical” everyday situation. I do a lot of things for my clients for free. Typically I do these “free” things after I have already fixed your vehicle once or twice. I do these things just because the mood strikes me to give sometimes. And of course, I am already there at your vehicle and I have already made money. There is no other way to convey these things to you unless I detail some examples here while I have you reading about me for the first time. I have to make an impression on you that sort of gives you a “comfort zone” -- BEFORE you skip over me and call another service provider.
Recently I replaced a water pump on a truck. The pump was bad and obviously leaking. I had already done at least two prior jobs for this person without incidents. Two weeks later the client called me and told me that the water pump was leaking again. So I put off the job that I was about to do that day and I went to check that truck and if the pump was leaking I would replace it again. Now in this instance, the client had provided the water pump. I just installed it so the water pump replacement has no warranty. If the client provides his or her own parts, two things happen. One is that there is no warranty on the job for parts or labor. Two is that if the part the client provided that I installed fails even if it was the next day, the client has to pay labor a second time. I discovered that the pump was not leaking and what needed to be done to solve the leak was simply tighten a hose clamp located on a component that previously had not been leaking when the water pump was done nor was this hose ever disturbed in any way by me. I was there for an hour and a half, 30 minutes to find and correct the leaky hose and then an hour more looking at other unrelated things the client asked me about and 15 minute drive there and back. I did not bill him a penny. Why? Just because he is my client and I do things like this all the time. He would have paid me whatever I asked if I had to replace the pump again and he knew that. In other cases with this same client I always supply the parts. This water pump was one exception.
Another example; a client had me do brakes on her car. One job for this person. A month after that job she was stuck at Walmart with a dead battery. I diverted where I was going and jump started her car. No bill. We gave each other a hug..
Another example; did brake line repair on a truck in Myrtle Beach. Finished job. Getting ready to leave. Noticed that the driver's side door was sagging badly when the door gets opened. Told client that door needed new hinge pins. He said I know, I bought them already because I thought I could do them myself but it is too difficult. I said let me see them. I spent 40 add'l minutes replacing them and the door was like new again. No bill. I said I did not do it for extra profit, I did it as a gesture of good karma.
I could go on and on but the point I am trying to get across is that I do these things often. Depends on the person, how they treat me, the feeling I get at the time etc. Hard to convey. These things I do so often, that I have to exploit them a bit here because like I said earlier, I don't want you to call someone else.
There is a trade-off that people make when they buy their own parts. And people do this for what reason? Because they know that if I supply the part, I make a markup on the part and turn a profit on the part. In exchange for that markup profit, I warranty the part and labor for at least a year and many cases longer. I'm not sure why people assume they can get their own purchased parts installed. If that is what you want I will do it but it will come at a trade-off. When you go to the restaurant to eat, do you go there with 4 slices of bacon and two raw eggs and two slices of whole wheat bread and ask them to just charge you labor to cook your food do you? The answer is obviously no. You need an alternator. I will supply the alternator and the labor to install it and then I will warranty that alternator for two years for parts and labor. Yes I will make more money, but not a lot more. You still want to go get it yourself and have no warranty? The trade-off is really not worth it, nor is it fair to me who makes a living from parts and labor. That is what I do and what I have been doing for 35+ years. Just sayin...